About us...
Our Mission
Hi! We're Karl and Katie. Founders of Step In Time Chimney Services. Our mission is to deliver safe, professional and affordable chimney services, with a best-in-class customer experience. We will always provide:
- Open & honest pricing
- Attentive customer service
- Timely communications
- Essential safety advice & tips
Having your chimney swept on an annual basis can help to keep you safe, keep your costs down long-term, and keep on top of anything that needs doing. A clear chimney is more efficient, and you can spend less money on fuel! An annual sweep may also be required for your home insurance policy.
We're a family team, trusted in the community, and we take pride in doing what we say we're going to do! We'll never leave a job unfinished.
Our chimney sweeping & installation services
CHIMNEY SWEEPING EXPLAINED
SERVICING & OTHER MAINTENANCE
CHIMNEY SWEEPING EXPLAINED
Our certified chimney sweeping service delivers maximum efficiency with minimal impact on your flue or liner. Learn how we do it!
LOG BURNER INSTALLATIONS
SERVICING & OTHER MAINTENANCE
CHIMNEY SWEEPING EXPLAINED
Whether you've got an open fireplace, or no chimney at all, we can supply and fit an Ecodesign stove to create the perfect focal point.
SERVICING & OTHER MAINTENANCE
SERVICING & OTHER MAINTENANCE
SERVICING & OTHER MAINTENANCE
Whether it's an inspection, new pot or cowl, bird's nest removal, CCTV or anything else, then we've got you covered.
Read our latest reviews
We contact customers every week to find out how we did. It's important to us that you hear up-to-date and honest feedback to help in your decision making. We're pleased and proud to say it's always positive!
Access our advice hub & FAQs
WHEN SHOULD I GET MY CHIMNEY SWEPT?
WHEN SHOULD I GET MY CHIMNEY SWEPT?
WHEN SHOULD I GET MY CHIMNEY SWEPT?
When, why, how much does it cost? Click here for our FAQs and all your questions answered!
THE DANGERS OF CARBON MONOXIDE
WHEN SHOULD I GET MY CHIMNEY SWEPT?
WHEN SHOULD I GET MY CHIMNEY SWEPT?
Any dangers can be minimised by optimising combustion to keep you and your family safe.
ARE YOU USING THE CORRECT FUEL?
WHEN SHOULD I GET MY CHIMNEY SWEPT?
ARE YOU USING THE CORRECT FUEL?
The Government's clean air strategy tackles pollution from domestic burning. Learn how you can help.
Chimney sweep near me..?
See the areas that we cover
The majority of our customer base tends to be within the shaded area on the map. Typically, in the RH, GU, KT and BN postcode districts. We cover the major towns of Horsham, Crawley, Leatherhead, Guilford and Haslemere, as well as further south to Petworth, Storrington and Steyning, and all the villages in between.
We can travel further afield when required and have worked as far south as Brighton, and as far west as Winchester. All work requests are considered. There may be a fuel surcharge for a particularly adventurous journey.
We know that chimney sweeps can be hard to get hold of at busy times of the year, so we will do our best to reach you!