Here's what we do and how we do it!
At Step In Time Chimney Services we are dedicated to providing the highest quality chimney sweeping service to our customers. This is demonstrated by our best-in-class reviews. We use the latest rotary power sweeping equipment which delivers maximum efficiency in soot removal, but is gentle on the lining of your stove or chimney flue. It is incredibly clean and tidy too! Our service includes:
We have a multi-point assessment process. We start outside to assess the chimney stack, terminus, cowl, fittings, and surroundings. We look for any signs of damage, blockages, or external factors such as trees and buildings that could affect the efficiency of the chimney's draught.
This inspection is done from ground-level with binoculars. We will do an additional roof-level inspection if deemed necessary, and if accessible, but this may incur an extra cost. We will also let you know if we feel the chimney is not safe to be swept.
Please note that pots, cowls and TV aerials that are secure are unlikely to be damaged by the sweeping process. However, we can't take responsibility for damage to unsecured attachments, or damage caused by unsecured attachments should they fall.
When inside, we assess the fireplace and internal surroundings.
If you have a stove, we will assess this as part of the sweep. This includes:
We will record any wear and tear that compromises the safety of the stove, and may issue a warning notice if the stove is not fit for purpose. This means it cannot be used until corrective action has been taken. We will provide advice on what that needs to be.
We can sweep open fireplaces and solid-fuel stoves of any size. We have a range of rods and brush heads for masonry and flexible steel liners. We utilise the latest rotary power sweeping techniques that are designed for maximum efficiency and minimal impact on your flue.
To help us, we ask that you clear a space in front of your hearth where we will be working (roughly 2 square meters please). Our sweeping process is incredibly clean and tidy, so you needn't worry about mess.
We use a sponge blocking system and sheeting to ensure that debris is contained, and your hearth, carpet and surroundings are fully protected. After the sweep, we will assess the deposits for any foreign debris. If there is anything that causes us concern, we may recommend a CCTV inspection for further analysis. The removed soot will be left with you to be disposed of with your household waste
We carry out a Type 2 smoke test after every sweep. This is essential to check that the chimney can create a safe and efficient draught. If the smoke test fails, we will trouble-shoot the reasons for this. E.g:
Please note, a type 2 smoke test does not guarantee the structural integrity of the chimney.
Your chimney will be swept according to the national standard. We will issue a certificate for insurance purposes to certify that the chimney was clean and clear on the day of sweeping. Please note:
Our full legal disclaimer can be read on the Privacy Policy page.
We understand the importance of a functional chimney, and our goal is to keep your home or business safe & warm all year round. Chimney sweeping is just the first part. It's also essential to understand how a fire burns, and to optimise the conditions for combustion to avoid carbon monoxide production.
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